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Monthly Archives: December 2008
Just How Far Can We Push The Dunbar Number?
I’ve been meaning to put the pen to paperkeyboard to blog on this one for a while now… Have you started to feel overwhelmed by your growing social networks? We all have growing networks of friends and followers. Not only … Continue reading
Niche Magazine Consolidation – Scuba Diving
Via the JasonHeller.com blog Many readers of this particular blog may not be aware of my dual lifestyle. One part marketing maven, one part commercial photographer and adventurer. Today is one of the rare times where my two lives have … Continue reading
Posted in Consolidation, Content, Photography Links, Trends
Tagged Media Consolidation, Niche Media, Print Media, Scuba Diving, Sport Diver
2 Comments
BMW of Manhattan – When Social Media Reflects The Real World
I wanted to use a recent experience with horrendous service from BMW of Manhattan, to reflect on one of the main issues that companies don’t understand about social media. The basic principle is actually so fundamentally simple. If people are complaining about your service or products in the social media ecosystems than you have a problem with your service or product quality. Continue reading
Posted in Social Media, Society & Culture, Trends
Tagged Bad Customer Service, BMW, BMW of Manhattan, BMW X5, Customer Service, New Car, Social Media
27 Comments
Data Portability – What Happened?
Data Portability. No two words should make any publisher and marketer shiver more with anticipation about the potential of tapping into the power of the social graph and engaging more consumers in deeper ways. This may be the only way … Continue reading




